As per the health situation relating to Covid-19, our Hotel is preparing to welcome you with joy and in complete safety. We decided to open on July 4th. Refer to this document, which will be updated according to the new regulations, to find out all the useful information for your stay.
Despite the social distancing we continue to smile (under the mask) and to smother you with all the attention as we made in the past.
Our Hotel has a reduced capacity in order to guarantee safety distances. In common areas, the interpersonal distance of at least 1 meter and the use of the mask must be respected.
In order to speed up and make the check-in procedure safe, we will send you a form to fill in at home with your personal data.
Our high standard of cleaning and sanitization in common areas and rooms is adjusted to the new guidelines, as well as our staff, who is properly trained to ensure safety. Hand sanitizing gel is available in the key points of the Hotel. If you need them, you can buy the masks here.
Our Restaurant is organized to guarantee the right distance between the tables. The waiters, the Chef and the Chef’s assistants are adequately trained to comply with the new regulations.
The packed lunch is available as always so that you can eat outside, in the open air!
Nowadays staying in the mountains certainly has its advantages: the large open spaces, the numerous paths that start directly from our Hotel, surrounded by green meadows and alpine lakes, are perfect for the social distancing. Outdoor activities, workshops and excursions accompanied by our animation staff and by Matteo, our mid-mountain guide, are preferred.
You can use the swimming pool and the saunas with limited access and by reservation. The Turkish bath is closed at the moment.
We are happy to introduce you our new, more flexible cancellation policy:
Cancellation up to 14 days before the arrival date: the deposit, paid at the time of booking, can be returned or kept valid for another stay.
Cancellation from the 13th day to the arrival date: in case of cancellation due to Covid-19 and consequent lockdown, the deposit will be returned or kept valid for another stay.
During this period we learned how important small things, experiences, emotions and smiles are. We are here to let you fully enjoy your holiday, making you feel safe and relaxed at all times.